LetsCollab

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Data & Account Deletion

Effective date: May 12, 2026 · Last updated: May 12, 2026

You can delete your LetsCollab account and the personal data we hold about you at any time. This page is the canonical link we share with app stores, OAuth providers, and search engines as our deletion instructions.

1. Delete From Inside The App

  1. Sign in at letscollab.bio.
  2. Open Settings → Profile.
  3. Scroll to the bottom and select Delete account.
  4. Confirm the irreversible deletion when prompted.

You can complete the flow on web or mobile web. After confirmation, your account is immediately signed out and queued for deletion.

2. Delete By Email (If You Cannot Sign In)

If you cannot reach the in-app deletion flow — for example, you lost access to your sign-in email — send a request from the email address on file to feedback@getletscollab.com with the subject "Delete my LetsCollab account". Include the email address your account is registered to and any handle or organization name that will help us verify the request.

We respond within 30 days. We may ask for additional verification before deleting data to protect against unauthorized deletion.

3. What Gets Deleted

  • Your account profile, display name, handle, avatar, bio, and links.
  • Your collab listings, request data, intake answers, messages, attachments, deliverables, invoice records, contract records, and workflow history.
  • Your stored payment-routing instructions (links, handles).
  • Your Google Calendar connection and the encrypted refresh token, if you ever connected it.
  • Your saved preferences, drafts, and UI state.

4. What May Be Retained

  • Aggregated, de-identified analytics that cannot be re-associated with you.
  • Records we are legally required to keep (for example, tax records may be retained for up to 7 years).
  • Limited security and audit logs retained for up to 13 months for fraud and abuse investigations.
  • Encrypted backups, rotated out within 90 days of deletion.

5. Timing

  • Active systems: within 30 days of confirmation.
  • Backups: within 90 days as backup snapshots roll over.
  • Google Calendar refresh tokens: within 7 days from the deletion event.

6. Disconnecting Google Without Deleting Your Account

If you only want to remove our Google Calendar access — not your whole account — disconnect from Settings → Profile or directly from Google Account → Security → Third-party apps. The encrypted refresh token is removed from our primary systems within 7 days. Events already created on your Google Calendar through LetsCollab remain in your Google Calendar and can be managed there.

7. Verification And Appeals

We verify deletion requests against the contact channels associated with the account. If you believe a deletion request was incorrectly accepted or rejected, email feedback@getletscollab.com for a manual review.

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